Return & Exchange Policy

At Richard, we want you to shop with complete confidence. We offer an easy return and exchange policy to ensure you are satisfied with your purchase.

2-Day Return & Exchange

You may request a return or exchange within 2 days of receiving your order.

To be eligible:

• The product must be unused, unworn, and in its original condition.

• All tags, packaging, and accessories must remain intact.

• The product must not have been washed, altered, damaged, or stained.

• A valid proof of purchase/order number is required.

Exchanges

If you receive the wrong size, color, or product, you can request an exchange within the 2-day period. Exchanges are subject to product availability.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 2 days of delivery. We will review the issue and arrange an appropriate solution.

Return Process

To request a return or exchange, contact our support team through our official WhatsApp or customer support channel with your order number and clear photos/videos of the product.

Once your request is approved, we will provide you with the return instructions.

Important

Returns or exchanges that do not meet the above conditions may not be accepted. Items purchased on final sale or special promotional terms may be subject to different return conditions.

Richard reserves the right to inspect returned items before approving a return or exchange.

Richard
For those who rule.